Consumer Commission Fines Manipal Cigna for Demanding Cardiac Tests During CPR

In a recent decision, the Consumer Commission of India imposed a fine on Manipal Cigna for demanding a cardiac test during a critical CPR situation, a move considered detrimental to timely patient care.

According to the commission’s notice, the insurer’s representatives insisted on a cardiac evaluation before proceeding with resuscitation, thereby delaying lifesaving measures and violating established medical guidelines and patient safety protocols.

The penalty underscores regulatory scrutiny over healthcare practices in Udupi District and serves as a warning to hospitals and insurance companies that patient safety must not be compromised for diagnostic requests. Source: Google News – Manipal.